Client Reviews

5 Star Review

Marcello Conigliaro's knowledge of the industry and extreme willingness to go above and beyond has absolutely blown my wife and I away. Never did we think we could get such high attention and service (even after the sale!). If you want the best go to Marcello.

- Chad Young

My husband and I have bought multiple properties with Chad Oakland and have been very pleased by his professionalism and how hard he worked for us. All issues that arose he dealt with quickly and fought hard for us in all transactions.


Laurel Jonas is knowledgeable, professional, and a pleasure to work with. She takes all difficulty and challenges in buying a home and makes them as simple as possible.

-Andrew P.

I am so happy with Joel Olson! He really wanted everything with the property to be just perfect and went way beyond the call of duty to help me and the seller! I worked in a real estate office for many years and Joel would have had many awards for his caring personality and his way of making a buyer so happy. I would recommend him in a heartbeat. His assistant, Bailey is outstanding too.

-Betty Landwher

Kevin Rodland was a great resource in helping us find our dream property!  He is very knowledgeable and willing to work to get answers even if they needed researched!  A real go-getter, quick to correspond and a delightful personality!  Kevin was great to work with in every way and I highly recommend him!

-Shannel Soderbeck

Cody Funk is awesome. Local guy from the cda area who knows everyone and is really easy to work with. Super professional, very knowledgeable and he answers the phone when you call him. He got me into the perfect house in the time frame I wanted which wasn’t a big rush. A no pressure buying experience. I will call him when buying my next home for sure

-Forrest Walker

I highly recommend Keith Hanlon. Even though we live 2000 miles from the property we were selling Keith handled the whole process smoothly and kept us updated at all times. He was always available to answer our questions or help us in anyway he could.  His honesty, knowledge, patience and responsiveness are beyond excellent.


Heidi Acuff is an amazing real estate agent. She is very professional, attentive to detail, and very easy to work with. Her knowledge of the industry was incredible. She helped us find the perfect home while selling our existing home. She was always accessible with a smile on her face! We would recommend her highly!


Briana Shaw is a true professional and I recommend her to anyone looking to buy or sell a home.  This is the second time I have worked with her-the first time when purchasing my home five years and most recently when selling.  As a first-time seller, I consider myself fortunate to work with Briana. She provided specific details and suggestions that helped prepare my home for sale. With her expertise, I received an offer within 24 hours of listing.  I highly recommend her to anyone.  

-Amy Light Ramage

Professional, honest, great local connections! Great availability, with quick response time. Nothing but good experiences working with Alison Murphy! Highly recommend!


Jared Ban both sold our previous home and helped purchase and build a new one this year. He was there with us every step of the way. Jared goes above and beyond your standard agent. He is very knowledgeable of the area and I would recommend him! #wewenttojared


Jeremy Knoll does a great job representing his clients.  He is a great communicator, and his experience really helps through the construction process.  He is kind and truly cares about setting proper expectations and getting people into their new homes as stress-free as possible.

-Teresa Jo Dean

Great experience working with these folks. Bill Graves is on top of it, he knows the market well, and he listens to the needs of his clients. He found me a gem and I know for a fact I would have never gotten the deal I did working with someone else. This market is HOT, hire him so you're not wasting time.

- P Browder

Best Realtor I have ever dealt with. He was so good we bought our property "sight unseen!"  Excellent choice of house for our current needs.  Using Forrest Shuck again for land and property buys.  Great job all around.  We are excited to benefit form his knowledge, skill and professionalism for our next buy!

-Brent and Jennifer

Chris Fillios was great to work with. He listened to us and respected our financial boundaries and our desires for a home. He was always willing to spend time and never made us feel rushed when viewing a home. Chris knows the North Idaho area and definitely provided valuable insight in our search. I would highly recommend Chris Fillios to anyone. You will NOT be disappointed.


Alison Murphy was extremely professional. She always provided great communication, and quick answers and I always felt like I was up to date. I always felt like she was working hard and had my best interests in hand. I highly recommend!


We had Sue Spinazza represent us during the purchase of our home when the market was highly competitive in Coeur d'Alene. We heard stories of families spending months on end trying to get under contract. Sue lead us to the best deals in the market and knew how to write competitive offers that would get us into a perfect home before our wedding date. Sue was knowledgeable, hardworking, and gave us confidence during a stressful time in the market. Thank you Sue!

-Karson Kautz 

Chad Oakland is one of the best agents out there.  After our house sat on the market for 6 months with another agent, we hired Chad, who sold it in 3 weeks.  He then, helped us find a rental while our new house was being finished.  Chad went above and beyond what we would have expected from an agent. 

-Ashley Spencer

Joel Olson your service was fantastic.  Everything was done promptly and by the book.  No complaints at all.  We always got all our questions and concerns answered.  Made selling easy and low stress. 

-Kyle & Stephanie

Cody Funk sold our home in a fast and professional manner. I would wholeheartedly recommend Cody to anyone without reservation. Having bought and sold numerous other properties throughout the years, I have to say that this particular transaction was one of the easiest and most pleasant of all.

-Seth Raymon

Forrest Shuck was very focused on our needs and was very timely with all of his communications.  He understood the local market and had a real connection the community.  We heard some real positive recommendations from our friends regarding Forrest so that is what drove us to call him.  We would highly recommend Forrest.


I would highly recommend Briana Shaw to anyone looking to buy or sell their home.  As a first time home buyer, I had a long list of questions and concerns, and Briana was knowledgeable and understanding and always made me feel like I was her number one priority during the entire process.  She worked tirelessly to ensure we get a great deal on our purchase, one that we could feel great about.  Her experience made us feel comfortable with the decision we were making, and her easy going demeanor made the entire process more fun than stressful. I can't say enough good things about her and have no doubt she works just as had for all of her clients.

-Nina d Keczer

Joel Olson brought buyers to a listing of mine in Spirit Lake. There were some challenges in getting it through closing but I was impressed by Joel's abilities and in the end despite the lender making some significant mistakes we were able to work together to close the deal for my seller and Joel's buyers.  A job well done and I would recommend Joel Olson and his services.

-Ryan Anstett

I have purchased homes since 1995 and my experience with Marcello Conigliaro was second to none! He was always professional, but still made us feel like family. He made sure we understood every part of the process and gave us tips on what to watch for. I would highly recommend Marcello to anyone looking to purchase or sell a home.

-Don Gay

I have used Chad Oakland almost exclusively since 2000. He is very knowledgeable of our local market and follows each transaction in detail until it closes. As a retired real estate broker, I know how customers should be treated and Chad's responsiveness is exemplary.


Laurel Jonas is a fantastic Realtor. Buying and selling a home can bring a lot of emotions especially in an up and down market that changes from week to week. She kept us grounded through the ups and downs with her real estate expertise and it paid off in the end.

-Lee Smith

Kevin Rodland is so incredible! He walked us through the purchase of our house and made us feel informed and well represented. We knew he was going to have the best strategy to get us the most for our money. We will recommend him to everyone and would not use anyone else for the future.


Jared Ban is incredibly knowledgeable, professional and pleasant to work with. He goes above and beyond for his clients to remove unnecessary that naturally comes along any home purchase or refinance. His follow up skills are impeccable as well! Jared has helped our family out in so many ways, such as selling numerous plots of land in a short time!


Keith Hanlon has helped us with the purchase and sale of 4 homes. He is very knowledgeable about the area, and is always prompt in getting back to us with any questions or concerns that we may have. He communicates well with lenders and fellow agents helping us through the entire transaction.


Joel Olson has been patient, understanding and far beyond our expectations in all aspects of the home buying process.  We could not ask for a more responsive or helpful realtor.

-Jim & Becky

A few years ago when the market wasn’t so great for sellers Cody Funk was able to sell my parents’ house in 2 weeks when others had tried for months. This is the reason I chose Cody to be my agent. He broke his record with my family and I had a full-price offer on my house in 2 days. He’s highly motivated. He kept me informed every step of the way and was always available for questions. I highly recommend Cody.

-C Vinsant

Keith Hanlon is very knowledgeable and helpful. He gets back to any questions one might have immediately and definitely goes the extra mile to ensure your satisfied with what your getting. A home is a big purchase, one in which I have done a few times, and Keith makes sure that the process goes as smooth and quickly as possible.


I cannot say enough about Alison Murphy.  She has been my realtor on multiple purchases and sales of homes in Sandpoint, Idaho.  She is the definition of pro.  I know she is busy but she never made me feel second.  Her communication was always fast and honest.  I admire someone in her position that can tell me candidly what she thinks even when it may not be to her personal benefit.  She provided me with the facts but was always courteous enough to respect my personal decision making abilities.  Time is money and we are all busy.  Alison respected my time and went above and beyond in all aspects.  True pro...  I highly recommend!!!  I'll never use another realtor.


Working with Kevin Rodland made finding and purchasing our dream property an absolute pleasure. It's one thing to find someone incredibly knowledgeable (he is!), it's another to find someone you can totally trust (you can!). I can't say enough good things about him and his team. No question who we will work with next time we are looking to buy or sell. 

-Morgan Wood

My wife and I would like to thank Bill Graves for helping us find the home we were looking for. I know this was not an easy thing to do. Your diligence and professionalism was above what we could have ever hoped for. I truly believe, if it had been anyone else, our dream home would not have come true. I would never hesitate to recommend you to anyone for their real estate need

 -Wes and Joanne

Marcello Conigliaro is the best. We have worked with him many times and referred him to our friends. He has always gone above and beyond for us and we highly recommend him.

-Casey Eisenbrandt

Chad Oakland did a fabulous job communicating the available options as we watched lake properties for several years. When the perfect home and opportunity came together he was a real pro in getting the job done!! We love , love, love our home, location and neighbors. Thank you Chad! And all who are looking for a great guy to help you find the perfect home for you and your family.


It was a pleasure working with Laurel Jonas on the sale of my home. Laurel did her homework before she arrived and had a plan of action completely prepared. Laurel's acumen in real estate business is sharp and her plan came to fruition in 13 days. Beyond her aggressive business skills, Laurel is very personable with a beautiful sweetness and glow about her that is radiant. I highly recommend Laurel for the sale of your house. She's awesome! Thanks so much Laurel!

-Jill Keats

Great experience working with Heidi Acuff finding the right home to purchase. She is professional, friendly and very helpful from start to finish. Heidi listened to what we wanted then found several options to show us in our price range. She was and still is accessible to help with any of our questions.


Kevin Rodland is easy to work with and extremely knowledgeable of the area. He always provided both pros and areas to look out for when viewing homes, HOAs, builders and property location. I appreciated his experience and knowledge as I was an out-of-state buyer. Kevin was always prepared when doing a showing and was able to get all my questions answered. I highly recommend Kevin for any of your real estate needs. 

-Debbie Bettencourt

I worked with Joel Olson for the purchase of this home two years ago and the sale of it recently. Both times he made the process seamless, efficient, and as stress-free as possible. I always recommend Joel to people looking for the perfect real estate agent!


When the time came to sell a family home in Coeur d’Alene Idaho I turned to some local friends and family for a referral, as a result Briana Shaw from Northwest Realty came highly recommended. Since I personally live and work thousands of miles away I knew selling this home remotely was going to be a challenge. I was very pleased to soon learn I could not have picked a better real estate agent. Briana was truly up to this task! She was extremely personal, professional and knowledgeable in her approach to selling this home. Briana’s communication skills were key to our success. She reached out to me every step of the way, keeping me informed and answering every question I had. I relied extensively on her advice and could not have been more pleased with the results. In spite of the subzero temperatures and continuous snow on the ground in northern Idaho Briana got this home sold in 90 days. Thank You Briana for a job well done!!

-David Amundson

When Cody Funk looked at our house he told us what we should list the sales price at and we thought it was high. Within two days the house was sold. Then Cody and his assistant helped us find a place to move to. We couldn't be happier with how it all worked. Now we live in an over 55 park and loving it. Cody walked us through all stages of closing the deals. If we had any questions at any time all we had to do was call and get the answers. We can highly recommend Cody as a real estate agent.


If you need a realtor, look no further!!! Alison Murphy's experience and knowledge of the area is undeniable. She’s efficient, straight forward and above all professional. She has helped me not only buy but also sell many different properties with ease. Alison makes the whole process smooth and easy.


Bill Graves was absolutely fantastic to work with. We had a different realtor for the sale of our home. To put it mildly, it was a stressful nightmare. We thought that was just the way it is. Then we met Bill when we were ready to purchase our new home. We braced for the stress to begin. It never came. Bill took care of EVERYTHING. My advice, get with Bill early in the process. Use anyone he recommends for financing, inspections and closing etc. The relationships he has will make the process go smooth.  He literally took care of everything. Any hiccups that could possibly happen, he was all over it. I would recommend Bill Graves to anyone. You can’t go wrong with Bill in my opinion.

-Rebecca Bradley

Marcello Conigliaro takes his profession to a standard of excellence that is unmatched. the knowledge, accuracy, communication, and speed at which he works for us is incredible. My experience with Marcello Conigliaro is 5 star, twenty four seven three sixty five!

-Brad Compton

We used Laurel Jonas when we bought our home, and we used her again when we sold it 5 years later. She is very straightforward and personable. She knows her market and what price to ask for your home. You know you have a good agent when both buying and the selling seem easy and stress free. Thanks again for all you did for us. We wish you the best in the years to come.

-Lionel Rumancik

Joel Olson is extremely knowledgeable not only about the local market, but real estate in general.  He always gave us good advice and looked out for our best interests.  His assistant, Shelley was also a joy to work with.

-Michael & Sheila R.

As young, first time home buyers, we were so lucky to have been referred to Keith Hanlon! He is fabulous! He made searching for a house fun and exciting! We really can't say enough good things about him! With many years of local experience, he was easily able to find us a place to call home. He is a straight shooter and gets the job done! He definitely earned 5 stars with us! I would strongly suggest anyone looking to buy or sell their homes to get in contact with Keith!


Kevin Rodland is a phenomenal realtor! He came highly recommended and lived up to his reputation at every point in the house buying process. He helped coordinate our purchase while we lived out of state, previewing numerous properties and helped us find our dream home! He is extremely patient, knowledgeable and detail oriented and has developed an excellent reputation within the real estate community. He is trustworthy, reliable and an excellent communicator which made our experience so much easier than we were expecting. We could not recommend Kevin more highly!


I’ve had the pleasure of knowing Bill Graves for the past 25 years.  During that time Bill and I have worked on numerous real estate projects.  Bill has helped me buy 2 homes including the home I currently live in.  If you are looking for an agent that is great at listening to what your needs and wants and pays attention to the smallest of details, then Bill is your guy. 

-Jack Forsythe

My wife and I never met Cody Funk but after just a few minutes with him on the phone, I had a good feeling about working with him. With us being out of state at the time, I was a little apprehensive. Cody provided accurate comps to help us price our house competitively. We had a full price offer with in a day of signing with Cody. Cody utilized his connections to have some work done on the house prior to and during the sale at a reasonable price. Cody went the extra mile to handle a few logistical tasks in our absence. Cody was always quick with providing updates as escrow progressed. Fastest, smoothest sale of a home I've ever experienced.

- jsza

I have bought multiple properties whether personal or business over the years. Joel and Bailey are by far the most knowledgeable, kindest and professional agents I have ever worked with. They both make you feel comfortable & confident in your purchase. Treat you as though you were family and are there for you throughout the purchase/closing process’s. You would do well to let them serve your real estate needs. They are truly the best!

-Kyle Belton