Client Reviews

5 Star Review

Marcello's knowledge of the industry and extreme willingness to go above and beyond has absolutely blown my wife and I away. Never did we think we could get such high attention and service (even after the sale!). If you want the best go to Marcello.

- Chad Young

Heidi Acuff is an amazing real estate agent. She is very professional, attentive to detail, and very easy to work with. Her knowledge of the industry was incredible. She helped us find the perfect home while selling our existing home. She was always accessible with a smile on her face! We would  recommend her highly!


We worked with Katie Bane to sell a large and unique property in Cougar Gulch, Coeur D'Alene, Idaho. We were incredibly impressed with Katie and her team - They were tireless throughout the sales process and kept us fully informed along the way. We are thrilled with the terrific ROI we received for  our property as well and I attribute much of this to the guidance Katie provided in preparing to put our house on the market as well as her deep expertise in this particular area of Coeur D'Alene. I would highly recommend Katie Bane, whether buying or selling. I wish I could find her twin in our new home state!

-Annie Abrams

Joel your service was fantastic.  Everything was done promptly and by the book.  No complaints at all.  We always got all of our questions and concerns answered.  Made selling easy and low stress. 

-Kyle & Stephanie

Great experience working with these folks. Bill Graves is on top of it, he knows the market well, and he listens to the needs of his clients. He found me a gem and I know for a fact I would have never gotten the deal I did working with someone else. This market is HOT, hire him so you're not wasting time.

- P Browder

Kevin Rodland was a great resource in helping us find our dream property! He is very knowledgeable and willing to work to get answers if they needed research! A real go-getter, quick to correspond and a delightful personality! Kevin was great to work with in every way and I highly recommend him!

-Shannel Soderbeck

Joel Olson brought buyers to a listing of mine in Spirit Lake. There were some challenges in getting it through closing but I was impressed by Joel's abilities and in the end despite the lender making some significant mistakes we were able to work together to close the deal for my seller and Joel's buyers.  A job well done and I would recommend Joel Olson and his services.

-Ryan Anstett

My wife and I would like to thank Bill Graves for helping us find the home we were looking for. I know this was not an easy thing to do. Your diligence and professionalism was above what we could have ever hoped for. I truly believe, if it had been anyone else, our dream home would not have come true. I would never hesitate to recommend you to anyone for their real estate need

 -Wes and Joanne

I have purchased homes since 1995 and my experience with Marcello Conigliaro was second to none! He was always professional, but still made us feel like family. He made sure we understood every part of the process and gave us tips on what to watch for. I would highly recommend Marcello to anyone looking to purchase or sell a home.

-Don Gay

I used Matt to sell two properties and for each property, had formal contracts in place in less than one month.  On one occasion, I had a house listed with another Realtor for six months with no offers and the main suggestion my other Realtor made was to lower the price.  When I switched to Matt, he gave me several suggestions on low-cost projects I could do to help the property show much better and within 2 weeks of listing, we had a contract.  Matt utilizes both traditional and nontraditional sources to market his listings, exposing your property to far more buyers than most Realtors.


Joel has been patient, understanding and far beyond our expectations in all aspects of the home buying process.  We could not ask for a more responsive or helpful realtor.

-Jim & Becky

Great experience working with Heidi Acuff finding the right home to purchase.She is professional, friendly and very helpful from start to finish. Heidi listened to what we wanted then found several options to show us in our price range. She was and still is accessible to help with any of our questions.


Working with Kevin Rodland made finding and purchasing our dream property an absolute pleasure. It's one thing to find someone incredibly knowledgeable (he is!), it's another to find someone you can totally trust (you can!). I can't say enough good things about him and his team. No question who we will work with next time we are looking to buy or sell. 

-Morgan Wood

Marcello is the best. We have worked with him many times and referred him to our friends. He has always gone above and beyond for us and we highly recommend him.

-Casey Eisenbrandt

Matt, I just wanted to take a moment to thank you for both profusely for being such a fantastic realtor.  Thanks to you, I feel like the sale of our house could not possibly have been any faster or easier.  Todd and I have been so pleased throughout the process from start to finish, and we will recommend you to everyone and anyone we know who are looking to sell (or buy) a home.

-Mandy & Todd

Joel is extremely knowledgeable not only about the local market, but real estate in general.  He always gave us good advice and looked out for our best interests.  His assistant, Shelley was also a joy to work with.

-Michael & Sheila R.

Katie Bane is dependable, honest, relational, trustworthy, hard working, dedicated, timely, purposeful, knowledgeable, and a lady with true integrity! Katie provides clear explanations, is readily available, and gives quick feedback after each showing! We appreciate Katie and highly recommend her!

-Kim Corette

Marcello Conigliaro takes his profession to a standard of excellence that is unmatched. the knowledge, accuracy, communication, and speed at which he works for us is incredible. My experience with Marcello Conigliaro is 5 star, twenty four seven three sixty five!

-Brad Compton

Kevin Rodland is easy to work with and extremely knowledgeable of the area. He always provided both pros and areas to look out for when viewing homes, HOAs, builders and property location. I appreciated his experience and knowledge as I was an out-of-state buyer. Kevin was always prepared when doing a showing and was able to get all my questions answered. I highly recommend Kevin for any of your real estate needs. 

-Debbie Bettencourt

Bill Graves was absolutely fantastic to work with. We had a different realtor for the sale of our home. To put it mildly, it was a stressful nightmare. We thought that was just the way it is. Then we met Bill when we were ready to purchase our new home. We braced for the stress to begin. It never came. Bill took care of EVERYTHING. My advice, get with Bill early in the process. Use anyone he recommends for financing, inspections and closing etc. The relationships he has will make the process go smooth.  He literally took care of everything. Any hiccups that could possibly happen, he was all over it. I would recommend Bill Graves to anyone. You can’t go wrong with Bill in my opinion.

-Rebecca Bradley

I asked Katie Bane to sell my land and she did!! It was done very professionally even when she was out of town on vacation. She advertised the property often in different format and papers. Her assistant Kim Lewis was also a big help when I needed help with computer work! They are a great team and together the land sold!

-Catherine Steinbeck

If you want your house to shine and sell Matt Lambert is the agent for you!  From the first moment that I talked to him, I knew that he would do an excellent job.  He had great ideas on how to make the house look beautiful and the virtual tour on his website was fantastic.  My home had been languishing on the market for several months before Matt came along, and I was quite depressed about the whole situation.  He came in with a bright, positive attitude.  He had great marketing ideas and always gave me feedback after every showing.  He was extremely helpful in working with the eventual buyer of the house and he made me feel like I was his only client.  Thank you Matt!


I’ve had the pleasure of knowing Bill Graves for the past 25 years.  During that time Bill and I have worked on numerous real estate projects.  Bill has helped me buy 2 homes including the home I currently live in.  If you are looking for an agent that is great at listening to what your needs and wants and pays attention to the smallest of details, then Bill is your guy. 

-Jack Forsythe

I really felt I was taken care of all the way through.  This was a big move after 30 years in this house.  It was a long distance move and to top it off                            Lake Coeur d' Alene movers took special care.  Thank you Joel!